Template notice: This document is a template and must be reviewed and edited by the owner of Asniher, ideally with qualified legal counsel, before it is relied upon. It is not legal advice.

Refund Policy

First payment: 14-day refund

If you are not satisfied, you can request a full refund of the first payment of a subscription within 14 days of that payment. This applies to both monthly and annual subscriptions.

This refund is available once per customer.

Renewals

Renewal payments are not refundable. You can cancel at any time, and cancellation stops all future renewals. Your plan remains active until the end of the period you have already paid for.

How to request a refund

Email support@asniher.com from the email address on your account and include the Paddle receipt or order number if you have it.

Refunds are processed through Paddle, our merchant of record, to the original payment method. Once issued, it usually takes 5 to 10 business days to appear, depending on your bank.

After a refund, the subscription is cancelled and the account moves to the Free plan. Monitors over the Free plan limit are paused, not deleted.

Statutory rights

This policy does not affect any rights you have under applicable consumer protection law.

Contact

support@asniher.com